There have been some problems with the public transport you use to commute daily. Write a letter to the manager of the public transport company. In your letter: -describe the problems -explain how these problems are effecting you and others -suggest what could be done about it.
Writing task1
Letter
Dear Sir or Madam,
I am writing to register a complaint with you regarding poor service and some problems. I experienced last weekend when I use public transport for commute daily. I am hoping you find effective solutions for this issue.
When I use public transport on Monday 24th December, I noticed some problems connect with them. While I was in your transport anyone approched and offered me any assistance. And there were some delays due to mulfanction equipments. So all passengers were waiting a long to this transport which can lead to some stressful situations between individuals. After that most of the people decided to ask one of the employees for help but he showed no interest to help with them. Also the transports have less places for the passengers put their suitcases and luggages.
I regret to have been in your service and will never be there. However you should know how poorly service and employees treats. I am hoping you can focus on our problems quickly and find effective way for these issues.
The letter is somewhat organized, but the flow of ideas is not very clear. The writer uses some cohesive devices, but they are not always effective. As a result, the letter can be a bit confusing.
Suggestions
- Try to use a variety of cohesive devices appropriately.
- Make sure each paragraph has a clear central topic.
The writer uses a variety of vocabulary, but there are some errors and awkward phrases. For example, “mulfanction equipments” should be “malfunctioning equipment,” and “transports” should be “transport vehicles.” Improving lexical precision and variety would enhance the clarity and professionalism of the letter. Additionally, ensuring correct spelling and grammar usage would improve overall readability.
The letter contains several grammatical errors, including issues with punctuation, subject-verb agreement, and sentence structure. For example, “mulfanction equipments” should be “malfunctioning equipment,” and “the transports have less places for the passengers put their suitcases and luggages” should be “the transport vehicles have less space for passengers to store their suitcases and luggage.” Paying closer attention to grammar and sentence structure would improve the overall quality of the letter.
The letter addresses the task, but the writer could provide more specific details and examples. The writer could also be more polite and formal in their tone.
Suggestions
- Try to be more polite and formal in your tone.
- Provide more specific details and examples.