You ordered a dress for a special occasion online, but the size and color were different from what you selected
Dear Sir or Madam
I am writing this letter to express my frustrating dissatisfaction with the dress I purchased last week.
I like online shopping, especially on weekends, and your online market is the one I visit every single day. I try to buy products as many times as possible on your website, but last Monday, a disappointing situation occurred.
I decided to wear a fascinating new dress for my two colleagues’ wedding party next Tuesday. So, I went to the your online market’s dresses category hoping to find a gorgeous and affordable dress, and I selected a loose red dress, which was 30 percent off at that moment. The dress arrived on time, the size and color, however, were absolutely different.
So, to resolve this matter, I kindly request that you should replace the dress with what I ordered.
I look forward to your swift reply with an appropriate solution to this situation.
Yours faithfully
Nargiza
The essay is logically organized and the ideas are connected, but there are some areas where the flow of information could be improved.
Suggestions
- Consider using a wider range of cohesive devices to improve the flow of your writing.
- Make sure that each paragraph has a clear central topic.
The essay uses a good range of vocabulary and there is some evidence of less common and idiomatic language. However, there are a few instances of awkward or incorrect word choice.
The essay uses a mix of simple and complex sentence forms, and there are only minor errors. However, there are a few instances of awkward or incorrect phrasing.
The essay addresses all parts of the task and provides a clear position throughout the response. However, the conclusion could be more effective.
Suggestions
- Consider summarizing your main points in the conclusion to remind the reader of your key arguments.